check your comcast

[mpento]

I just had trouble logging into the comcast/xfinity site it was asking me to login again but my login was not working and the reset password did not work either. Had to call and they reset my password. They said it was not an issue with the account but some “system error” When I tried to change back to my old password I got the message “Your chosen password cannot be used, since you have used it in the past and it became known to an unauthorized party. Please select another password” Comcast users might want to check if they have an issue. The “became known to an unauthorized party” really bugs me. At the moment I can only hope that password and financial information are kept separate.

Oh and there seems to be no dog poop on my lawn. Thanks :)

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[sbre]

3:44pm and no sign-on problem for me, and IF there was any dog-poop on my lawn its now washed downhill!!!!

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[WSB]

Saw two crews on Thistle across from Southwest Pool/TLC a bit earlier when we were en route to check out the 18th/Delridge crash. Our Comcast has been OK today (about a mile west of there) but CenturyLink had a brief outage … This weather’s bound to wreak havoc with many things so if anything goes out, be sure to report it ASAP … TR

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[JKB]

Also note two things a site should never ever store: your password, and the 3-digit security code on the back of your credit card.

Turns out a login sequence does not need to transmit your password over the network, nor store the actual password on the server. Look up ‘cryptographic hash’ or ‘HMAC’ for technical details.

And it’s against the bank rules to store the security code. The bank has it, of course, so they send it when running a transaction. But sites aren’t allowed to store it.

So if compromising Comcast’s database (very bad) permits recovering passwords, the failure escalates to the seriously irresponsible

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[mpento]

http://gizmodo.com/comcast-blames-customers-after-apparent-hack-1741548652

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[dcn]

I lost internet several times on Saturday. I live near SW Pool. After the Comcast site said I should have all service back, I still had no internet, but did have TV. I called, and after about 3 hours and 4 online techs trying to reestablish my internet, they have scheduled a visit by a tech and are saying the issue must be in my house. It’s suspicious to me that my issues started with an outage in the area.

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I will say that everyone at Comcast was helpful, I had small wait times, and they tried their best to resolve it over the phone. So not everyone has a bad customer service experience with them. Unfortunately, I can’t meet a tech at my house until Thursday, so no Netflix for us until then.

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[JoB]

i am so tired of businesses that blame their failures on their customers

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[Author]

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