November 26, 2013 at 4:22 am
#800478
beef
Participant
call the city and file a complaint.
http://www.seattle.gov/cable/customer_service.htm
it may not help resolve your situation but it is still good to keep the city aware of all the deceptive practices these companies use to get you to switch, mainly not informing you of all the taxes and fees associated with an account.