helloplease
I have spoken directly to the builder and have been informed that nothing can be done to alleviate the glare as it would negate the warranty.
I have also spent four months trying to get some response from the city in regard to the liberties taken with regards to the height restrictions on this “box”. I have gotten nothing but a complete runaround from department to department. I have contacted no less than ten people who do not answer my questions or calls. They are all paid by us yet they do nothing for us but take home a really nice pay check. The woman in charge of complaints actually claimed to not know the actual height restrictions for residential neighborhoods.
To say that I am disappointed, tired and frustrated would be an understatement. I have filed another complaint specific to the glare but have little faith after what i have already been through. I don’t even know what to do at this point.