APL93
My family has a very similar experience this year.
If I could give zero stars I would. A family member of mine went here for some work on their car because it was close to their house and their kid knew the owners son. The original work was for an oil leak repair.
They ended up blowing up the motor and treating my family like garbage!! The owner has horrible customer service and is SO rude. He yelled at them on the phone and kept their car for three weeks. He refused to deal with my mom because she wouldn’t let him yell at her and she couldn’t be manipulated! He kept saying it would be ready but then would push the date back. He acted like my family was crazy for being so upset about them blowing up their motor that had no problems prior to them bringing it in. They did something messed up with the timing belt, tried to start the car up and then blew the motor.
The owner refused to provide his insurance information and FORCED my dad into letting them put a junk yard motor in it. He kept claiming it is so much better than anything insurance would cover. He refused to provide a warranty on it as well!
I would not let them work on my car if it broke down in front of their shop. I wish my family looked at their Google and yelp reviews before ever coming here. Do not trust them with your vehicles, not even for an oil change. They got their car back and the check engine light that wasn’t on to start with CAME ON! The speakers aren’t working and my dad won’t let my mom drive it and says don’t trust it it might break down! These people are CROOKS!!