Not just questionable in terms of business practices, but terrible customer service. But you raise another good point, which is why the difference in cost due to gender? I think this could, and should be challenged in court. A good friend of mine works in a high-end salon, and a man’s haircut can be quite complex. Many women have what could be considered a “man’s” haircut and vice versa. The charge should be based on complexity, not gender. I would speak to the attorney general’s office about the practices at this salon.