I think she is referring to the bus lane cheaters at the west end of the eastbound lanes. The on ramp from Admiral/Avalon is a bus only lane until after the Delridge traffic ramp/lane has joined for 4th lane eastbound. Everyday I see people hopping into the bus-only lane at the west end of the eastbound bridge. Its clearly marked with big red letters bus only. And routinely ignored by many. Same think on the viaduct, everyday there is at least 1 driver, during my commute, who drives all the way down the bus lane.