What’s happening at the West Seattle Junction’s hardware store is more than a name change

By Tracy Record
West Seattle Blog editor

The store that was “Junction True Value” for so long isn’t any more.

You might already be aware of that; four months have passed since the initial announcement.

The signage, however, hasn’t changed … yet.

“We’re waiting for the city to give us a permit,” says third-generation owner Bruce Davis, with a touch of mild exasperation. “Two and a half months, just to change a sign.”

Well, two signs. Junction Hardware, with Ace beneath it. That’s the name of the co-op that Junction Hardware is part of now. Here’s a rendering of the new signage:

But the sign isn’t what customers are asking about most, Davis says. The number one question: “Are you closing?”

Most definitely not.

But changing, yes, and in positive ways, Davis explains.

For one, returning to affiliation with a co-op, which True Value ceased being after it was sold to a private-equity firm. (Davis says he voted against the sale and was surprised to be on the losing end.) Ace has a more dynamic web presence, too, which means more features they can offer to customers – delivery, for example.

For in-person shoppers, you’ll see “new assortments of merchandise.” Love to grill? You’ll find a bigger stock of equipment – Green Egg, Traeger, Blackstone, and of course Weber. YETI coolers, too. Looking for tools? “More emphasis on big power-tool names.” And more steel products. “Ace is pretty big into the brand names. … Some brand names will be changing. Our private-label brands will change.” Ace also offers a handyman service, he notes.

Plus: “We’re going to do an interior remodel … we’re going to change the register area a bit … But we’re not getting rid of anything major.” They’ll configure the register area so there’s one line for the four cashiers. No self-checkout: “They’ll all be live people,” Davis assures us. The ownership is the same, the hours are the same, the staffing – about 30 people work at the store – is the same. Well, they’re a little short-staffed, he says, after “a couple people retired” with 30 to 40 years’ experience.

Again, the name is changing. And behind the scenes, it’s “kind of a big culture shift … we’re having to learn a lot of things. … We’re progressing through it one step at a time; there’s a lot of training to go through.” Returning to a co-op is good for his store, Davis adds, as it means member stores get to share in profits. “We’re happy to be back in a co-op again.”

And once the internal remodel is done and the external signage is up, they’ll celebrate. “It’s going to be great when we get this all integrated and done!” Look for that sometime in April. “There’s a lot of work between here and there.”

31 Replies to "What's happening at the West Seattle Junction's hardware store is more than a name change"

  • Azimuth February 25, 2025 (10:18 pm)

    This is a great store and if the change means they stick around then great! Just don’t mess with the assorted screws, bolts, washers, etc.. that aisle has saved my bacon many times!

  • Matt February 25, 2025 (10:19 pm)

    This is great news. One of the great West Seattle businesses. Excellent friendly knowledgable staff. Looking forward to all this positive change to a store that I already adore. Keep your $ in your neighborhood ! 

  • TB February 25, 2025 (10:32 pm)

    ACE were my favorite hardware stores when I lived in the Midwest. Very happy to see this happening in the neighborhood and glad the owners have made this move. 

  • Christine February 25, 2025 (10:35 pm)

    All good news! Im so glad Ace remains strong

  • AlkiRenter February 25, 2025 (11:30 pm)

    Had an ACE in the small town I lived in for a couple years, and they were wonderful! Very excited to see a co-op!

  • LIBRA February 26, 2025 (1:52 am)

    This store is a true treasure for our community.—world class customer service so thanks for all you do!   Parking can sometimes be a challenge so maybe a friendly sign “customers only” would help, particularly on Sundays.

  • John Sturtevant February 26, 2025 (3:19 am)

    More emphasis on big power-tool names.” And more steel products.Ms Record was likely interviewing Mr Davis on the phone, and Mr Davis said Stihl not steel.

    • WSB February 26, 2025 (9:10 am)

      No, I interviewed him in person (would have been hard to get that photo otherwise); I recognized all the other brand names he mentioned but didn’t know Stihl was pronounced “steel.” Thank you. – TR

  • ws_suzanne February 26, 2025 (3:21 am)

    Really glad the excellent ownership and staff stay the same.  Offering handyman services will be a terrific addition. 

  • Bee February 26, 2025 (5:09 am)

    No self-checkout: “They’ll all be live people,” Humans are better!  I love this!!! :) Thank you for all that you do and reviving West Seattle. :)

  • Roman February 26, 2025 (5:54 am)

    This is great news!

  • Sparky February 26, 2025 (6:35 am)

    C’mon Seattle.  Approve the permit!

  • Pete February 26, 2025 (7:05 am)

    Ace was always my ‘go to’ back in Chicago. This seems positive :)

  • KP February 26, 2025 (7:21 am)

    I’m curious if you will start selling Le Creuset? I always enjoy, and find it amazing, to come across ACE stores in very small rural towns selling this high end cookware.  

  • BJG February 26, 2025 (7:44 am)

    Since we are close neighbors, just a minute away, TValue has been like our “spare parts drawer.” If the project isn’t going well the good staff at the store may see us three or four times a day. Looking forward to many more trips to Ace! 

  • junctioneer February 26, 2025 (8:00 am)

    This actually is super nice. I love shopping in person but often I’m looking for a certain something and I’ve been able to find a lot more with Ace’s web presence than True Value’s. This seems like a positive!

  • Erik February 26, 2025 (8:19 am)

    An exciting transition. Bruce has the experience and caring to make this a real forward step for this community. As a graduate of Junction TV Hardware, I only wish I could be there to help with the merchandising. John and Norma would be proud. Blessings.

  • sc February 26, 2025 (8:35 am)

    What I like about the customer service is I can bring in anything and they will help you.  Please keep the greeting cards and the wonderful assortment of unusual gifts that only they seem to carry!

    • Westy February 26, 2025 (9:04 am)

      I absolutely Second that! Those items are very unique and interesting! Meanwhile, I hope the outstanding Customer Service and great knowledge base does not change. I like the store as it is right now.. 

  • Paul loeb February 26, 2025 (8:40 am)

    Whatever their name, they are a wonderful resource for the West Seattle community And always have been. We always shop there, and when we need knowledgeable help on how to solve a household issue with their resources, they are always there for us a true gem

  • justme February 26, 2025 (8:51 am)

    “Ace is the Place with the Helpful Hardware Man”…who else can still hear that jingle??

    • Wes Sea Rider February 26, 2025 (9:11 am)

      They still have the jingle, but now it is “Helpful Hardware Folks”!

      • Teri February 26, 2025 (2:34 pm)

        I like that slight edit to the jingle.

  • Deb February 26, 2025 (11:34 am)

    Max the dog loved Junction True Value and he will LOVE Junction ACE Hardware.  They are just the best. 

  • Patrick February 26, 2025 (7:43 pm)

    Hoot hoot, excellent news! I am thrilled that they will be offering handyman services too.

  • KJ February 26, 2025 (9:29 pm)

    Congratulations John and all for a new start to a long lived and loved business in the neighborhood! We too love stopping in for a mid-project paint brush, light bulb, and usually some fun seasonal items jump in the cart everytime! If I may provide an opportunity for your cashier staff during this refresh, most times I stopped in, they would seem a little bothered that I was at the checkout – and I finally did ask the cashier in my last visit if I had done or said something to annoy her. No answer and we went about checking out with little words. This has happened more times than not. Bummer. I hope the front team finds happiness in the store refresh and I’d love to continue shopping there as we love supporting the neighborhood businesses :)

  • Shadowtripper February 26, 2025 (10:25 pm)

    West Seattle continues to be a community that supports the value of customer service. Big box stores serve a purpose, but they are just that, big boxes. You can’t put a value on having an employee having the knowledge and expertise to assist you when you are faced with a plumbing, electrical, etc. issue and they steer you to the solution. Thank you for all the years I was given the correct solution for my project issues. 

  • Joel Schoenberg February 27, 2025 (4:46 pm)

    When they changed from True Value to Ace here on Vashon Island it was a good change! They didn’t stop doing the things I love, and seem to have a broader set of really good stuff.  I love the online ordering process where even if it’s not in the store, you can order it online and it appears at the store in the next few days. 

  • Lance February 27, 2025 (10:42 pm)

    Looking forward to this.  I do competitive BBQ and Steak competitions and Ace has been a long time sponsor.  They usually carry a lot of good brands of rubs and sauces that we use on the trail. 

  • Andy P February 28, 2025 (5:06 am)

    I’m just glad that they will still be here. West Seattle needs them.

  • Ray West March 7, 2025 (7:34 am)

    This sounds like a very positive move. I love Junction Hardware, have shopped there for decades, and it’s always my first  stop when something is needed for my house or garden.  My needs are usually simple, and I’ll do anything to avoid a trip to Home Depot, endlessly wandering around searching for a singular item hidden in the cavernous aisles. Finding an HD employee is also a challenge.  Also love the smaller items Junction Hardware carries for house & garden–small appliances, decor, outdoor entertaining, etc. The staff are always friendly, attentive, and helpful. Hope they are around for many more years.

Sorry, comment time is over.