3:14 PM: Thanks for the tips. Verizon phone customers are reporting trouble, not just here but in other states too, according to online reports. No official company statement so far. But some government agencies are starting to acknowledge it too.
3:36 PM: We inquired with Verizon media relations via email. The reply: “We are aware of an issue impacting voice calls for some Verizon customers. Our engineers are engaged and we are working quickly to identify and solve the issue.” (This is affecting our hotline too, by the way, so if you have a tip, text 206-293-6302, don’t try voice calling!)
5 PM: Sometime in the past 15 minutes or so (since previous attempts), our service was restored, both incoming and outgoing voice calls – at least as tested with the AT&T phone we also have in the house.
5:06 PM: We’ve also received an update from Verizon: “A fiber issue in the core of the network caused some of our customers to experience intermittent call failures today. The issue was identified and resolved by Verizon engineers and the majority of impacted customers should be seeing service as usual. If any customer is still experiencing lingering issues, please restart your device. We apologize for any inconvenience this may have caused.”
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