UPDATE: Comcast internet trouble? It’s not just you

10:53 AM: Thanks to Cami for flagging us to this – which we’ve since discovered is affecting service here at HQ too: Comcast acknowledges its internet service is having trouble:

Via Twitter, among other places, the problem appears to be affecting people in multiple states.

12:27 PM: Comcast describes the problem, via Twitter, as “an external network issue.” Cami, meantime, says her service (in the Alki area) is better now.

1:38 PM: Comcast says the problem should be fixed. If yours still isn’t working, be sure to let them know. (If you use Twitter, you can DM @comcastcares.)

10:38 PM: CNN reports that, believe it or not, CenturyLink had something to do with the Comcast problems.

13 Replies to "UPDATE: Comcast internet trouble? It's not just you"

  • Sue November 6, 2017 (11:25 am)

    Thank you! I thought it was just me! Hope it’s fixed ASAP.

  • Chris November 6, 2017 (11:51 am)

    It’s me too. Any word when it will be fixed?

  • Bill at Duwamish Head November 6, 2017 (12:15 pm)

    I am a bit bummed out, I have been trying to buy tickets to Hamilton, and could not 

    get through. Oh well. 

    • CAM November 6, 2017 (1:56 pm)

      Don’t fret. Those of us trying to get tickets not using Comcast were similarly unsuccessful. 

    • hamiltonfan November 6, 2017 (2:38 pm)

      Those of us who waited in line at the box office were rewarded.  :-)

      • CAM November 6, 2017 (6:48 pm)

        Today’s on sale was supposed to be online only. They consistently advertised it that way. 

  • RMK November 6, 2017 (12:45 pm)

    Comcast having issues??? Surely you jest!

    • WSB November 6, 2017 (1:10 pm)

      Generally highly localized. Not this one.

    • LeslieNielsen November 6, 2017 (9:29 pm)

      And stop calling me Shirley…

  • Mark November 6, 2017 (1:19 pm)

    Yes this is very annoying service interruptions.  At least now I know why I could not get data online

  • momof3boys November 6, 2017 (1:34 pm)

    According to my newsfeed, there is a National Comcast outage :-(

  • MercyMoi November 6, 2017 (3:26 pm)

    National news on this? Or is this issue different?

    http://money.cnn.com/2017/11/06/technology/business/internet-outage-comcast-level-3/index.html

  • LeslieNielsen November 6, 2017 (9:30 pm)

    Went on for most of the day – interfered not only with the aforementioned Hamilton fiasco, but also disrupted multiple conference calls. For the price we pay for service, these things should not happen…

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