Zeeks-Seeking an Experienced Manager

[Zeeks Pizza]

***Please send your resume and cover letter (including responses to questions below) to JOBS@ZEEKSPIZZA.COM***

Zeeks’ mission is to provide the premiere pizza experience to Northwest neighborhoods. Zeeks has six company-owned stores and two franchises in the greater Seattle area and is expanding. A Seattle institution since 1993, Zeeks is known for its high-quality, eclectic pizza and for restaurants and employees that are unpretentious, cool and fun. In addition to our full-service dining rooms, we offer delivery and slice-line service at all of our locations. Zeeks is also the greater Seattle area’s premier pizza catering service for businesses large and small. While we embrace the casual and fun nature of pizza, we are serious about the standards we apply to our food, the people who prepare and serve it and the performance of our business overall. Our aim is to attract positive and talented people to help us fulfill our mission and offer them support, community and opportunity.

Zeeks’ General Managers are the leaders of their store. They are responsible for all aspects of the restaurant’s operations. The General Manager must understand the overall mission, culture, and philosophy of Zeeks and be able to translate and implement them effectively on a day to day basis. It is important that the General Manager be able to communicate effectively with and take direction from the Directors of Operations and Executive Management. The General Manager is responsible for the restaurant’s P&L and therefore must be versed in the management of key drivers such as inventory, labor and cost of goods. Zeeks is fanatical about its standards for food quality, cleanliness and customer service, and the GM must buy into these standards to be successful. Also, to be effective, the General Manager will need to direct other people to achieve their goals. As such, General Managers must be able to communicate effectively and delegate. The ability to remain level-headed under stress and manage positively is key.

Responsibilities

Identification of staffing needs within the restaurant. Jointly filling identified staffing needs in cooperation with Human Resources, Directors of Operations, and other company resources

Training and educating Zeeks’ restaurant staff in accordance with Zeeks policies

Generate weekly schedules consistent with approved shift staffing plans which take into account labor percentages, sales forecasting and special events

Manage inventory and order supplies

Pro-actively manage labor, cost of goods and other key drivers of store performance to meet monthly P&L targets

Lead and manage shifts as Manager in Charge when present in restaurant

Ensure all shifts have effective leadership and run well, even when not present

Have knowledge of every function in the restaurant and be able to fill any position during a shift

Resolve customer service, product outages, facilities and other unforeseen issues as necessary

Ensure that the highest level of customer service is maintained at all times by all employees

Maintain a highly clean store, consistent with Zeeks’ standards

Communication with call center and broader organization proactively and professionally.

Attend monthly GM meetings and corporate headquarters with Executive Management

Evaluate staff performance and provide formal (written performance reviews, Manage by Objective (MBO) documents & Performance Notices) and informal feedback, consistent with Zeeks’ procedures.

Communicate effectively with the Directors of Operations and Executive Management, keeping them apprised of the “state of the union” and helping pro-actively address issues when they arise

Ability to work 45-50 hours a week

Experience and Qualifications

Two years restaurant or retail management experience (revenue environment of at least $600,000)

Demonstrated ability to lead, promote and foster a positive work environment

Proven organizational and managerial skills

Motivated self-starter

Ability to give and receive constructive feedback

Demonstrated commitment to high-standards

Ability to remain level-headed and think clearly under pressure

Someone who has owned their own restaurant preferred

Pizza experience a plus

Compensation

$33,000 – $46,000K annual salary plus monthly bonuses

401K eligibility and employer matching program after one year

Two weeks paid vacation

Eligibility for Health Insurance program

Please answer the following questions in your cover letter:

1. What is your favorite pizza?

2. How many people have you promoted from entry level to shift leader or higher?

3. What is your favorite restaurant(s)?

4. If you could be any animal, what animal would you be?

***Please send your resume & cover letter (including responses to questions above) to JOBS@ZEEKSPIZZA.COM***

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