Oh no! The Danny Munoz I know and I know his customers has NEVER charged up front, that is completely false. The comments of dissatisfation on his work are also quite vague. Danny is the type that if you arent happy he will get the job done until you are. Communication is key here as Danny has been a lifetime West Seattle resident and has dozens and dozens of longterm happy customers, customers who communication with him about the work and have a mutual understanding of what is to be done. I am also witness to Danny being reliable. He always answers his phone and returns calls promptly. He works folks into his schedule as they come up and he always follows through. Im sorry for the unhappy service you feel you received, perhaps there was a misunderstanding. Danny always wants to make things right. It surprises me he wasnt given the opportunity to provide the top service he gives all his customers.