… you encounter problems such as waiting a LONG time for a page to come up, or even an error message such as “connection timed out.”
Our tech team has been tweaking some settings to try to deal with a problem that is believed to be related to the ongoing spambot siege. But as with all attempts to handle a persistent problem, there’s always the chance that a fix for Problem X could create a new Problem Y.
Working with the site all day and night, I notice glitches but if you just check in a time or two a day/night and experience one, you might think “oh, maybe it’s just me/my connection” and NOT report it. So I’m requesting – at least right now – that if you do hit a major speed bump and/or get an error message, please let us know.
Thanks, Jo. The timeout indicator is part of an attempt to chase off the bots but is no good if it is causing trouble for real people. Appreciate the feedback; same thing was happening to me, so we’ll ratchet back. – TR
Thanks. Yes, we had some sort of craziness in the 8 am hour – I could not get in at all for a while either. We almost literally have this thing up on the rack and being examined over every bit of its operations … a few potential culprits have been identified so far and will be neutralized at the earliest opportunity. Thank you again for your patience and for reports when you hit one of the speedbumps. – TR