The client service team provides the first impression of the hospital to clients and patients. The CSR must be friendly, professional, courteous, and capable of handling many tasks at once with many interruptions. The CSR must remain calm even when clients are upset or it is very busy. This is a fast paced position with very little time to sit down. It is the client service teams’ responsibility to be sure the front desk is never left unattended. CSR’s should greet clients and their pets by name and make them feel welcome. This position requires good computer skills, strong math skills and the ability to make change. CSR’s must have at least a high school diploma or equivalent. Since the CSR’s are occasionally called upon to assist with patients, the position requires an employee capable of lifting up to 50# unaided and able to stand or walk for most of the day.
This person must be able to qualify for a Washington State Medication Clerk License within 90 days of employment.
Our Full-time Employees may qualify for:
• Continuing Education allowance
• Dental benefits
• Simple retirement plan
• Discounted veterinary services
• Holiday Pay
• Paid Personal Time
• Pay Rate DOE