Account Coordinator / Sales Support Person

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    Pukwudjies
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    ZippyDogs is currently seeking an Account Coordinator to provide sales, marketing and client support to the sales team. This person will serve as an important point of contact for the sales team, suppliers and occasionally to clients.

    Support up to four Account Managers/Executives, help grow sales and order volume through the efficient management of the entire order process. Provide efficient, accurate and detailed estimates, sales orders, and order processing. Track and follow up on all in-house orders; and provide excellent communication to sales team, customers and suppliers/vendors through all phases of every order.

    Main responsibilities include:
    Partnership with 2-4 Account Managers/Executives to help grow sales and order volume
    Efficient management of the entire ordering process, including accurate order entry and following-up with suppliers to make sure orders are complete, correct and delivered on-time
    Help maintain and grow our business relationships with industry suppliers through day-to-day order management
    Manage the transfer of print-ready artwork and approval of product art proofs
    Preparation of presentations, estimates, sales orders and purchase orders in our in-house database
    Track orders using our in-house database and notify customers when their order ships
    Collecting and presenting research information
    Proactively manage order-related challenges under tight deadlines and high client expectations – this includes troubleshooting and problem-solving
    Answering and accurately managing calls and voicemail on a multi-line phone system
    Applicants should have very strong organizational skills and the ability to multi-task in a fast-paced, high-energy work environment. They should be extremely detailed. All candidates must possess solid, customer-focused written and oral communication skills and a fun, friendly, outgoing personality.

    The ideal candidate will have a college degree and at least 2-3 years’ work experience. Previous experience in printing, creative-services or agency is desired. Prior experience in the promotional products industry is highly desired.

    Proficiency in MS Office and Outlook is required, as well as an ability to quickly learn our in-house database and other computer programs. Experience with Adobe Illustrator desired.

    Salary range $34,000 – $48,000. Full-time, exempt position. Benefits include Simple IRA with employer contribution, health insurance

    FOR DETAILS ABOUT APPLYING VISIT OUR WEBSITE: http://zippydogs.com/2328-2/

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