MercyMoi
A little over a year ago I tried to run my BECU debit card at a grocery store but the charge wouldn’t go through. I called BECU to find out what was going on. It turns out BECU froze my account because they detected attempts of fraudulent purchases, but they didn’t alert me to the fraud or the freeze. When I asked for more details their policy wouldn’t permit me any. They said they don’t want an innocent business to get a bad reputation for skimming numbers. (!!) I found this frustrating because I believe the business should know (if they don’t already) and I should have the right to know to avoid them! BECU did cautiously help me narrow down which of my recent uses it could have been and I’m pretty sure my card was skimmed at a city parking meter in the ID. I can’t prove that however (and BECU won’t confirm it!).
All that to say, yes, this happened to me and, no, BECU didn’t alert me to the fraud. I only found out when my debit card stopped working.