May 25, 2018 at 3:51 pm
#917641
anonyme
Participant
Waikikigirl, thank you for your story. That’s crazy – it seems incredible that KCS thought your ‘neighbor’ was not involved. “Mess” is right. I spent most of yesterday on the phone, making all the necessary reports and trying to get more info. Mostly I’m really frustrated with BECU’s handling of the situation. I’ve been given info that is conflicting, incomplete, and the website does not work properly. I’ve completely lost confidence in them. When I made the police report, the officer (who had been through the same experience) thought I should change banks based on the response. So much of this could be prevented if banks and businesses would just exercise some caution and common sense.