WSB Forum » West Seattle Raves & Rants

(3 posts)

Rave: West Seattle Optics

  • Started 1 year ago by cathyjaramillo
  • Latest reply from sunshine

  1. cathyjaramillo
    Member Profile

    How often do you get a service for free and with a friendly smile. West Seattle Optics fixed/ adjusted my glasses, my husbands glasses and my mother in laws glasses today. They didn't even ask if we had bought them there, and they didn't sell us on anything else. With this type of customer service- friendly and efficient- how can you not support our local store in the future.
    Thanks you guys!! It was a breath of fresh air in an often un attentative retail environment .

    Posted 1 year ago #         
  2. Where ate they located?

    Posted 1 year ago #         
  3. sunshine
    Member Profile

    They're in the junction next to Easy Street. 4555 California Ave SW.

    I have also had AMAZING service from them. I had some trouble finding contacts that were comfortable, and they allowed me to exchange merchandise until we found a brand that worked. Also replaced lenses at no cost when the no-scratch coating was scratched - after 6 months! Also helped me to maximize insurance coverage. Their awesome staff even gave me an honest, but gentle opinion when I was picking out frames and some were not so flattering.

    Go there!

    Posted 1 year ago #         

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