The staff are always friendly and helpful. I've always appreciated that they will install wiper blades for you, but I was even more surprised today when they installed my new lamp in my headlight. What a nice touch, not to mention that I didn't have to figure out how on earth to do it myself.
WSB Forum » West Seattle Rants & Raves
Rave - Roxbury Auto Parts
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Posted 1 year ago #
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I'd second that!
Posted 1 year ago # -
I totally agree way different than going to a Shucks or whatever it is called now
Posted 1 year ago # -
They are wonderful! They have changed my wiper blades, the bulbs in my headlights and anytime I need a part, they know exactly what I need, or look it up for me. They are my "go to" auto parts store. I never feel they are tricking me into buying something I don't actually need; I completely trust them.
Posted 1 year ago # -
Roxbury Auto Parts was featured in WSB's "Shop Cat" series a while back:
http://westseattleblog.com/2009/04/meet-another-west-seattle-shop-cat-swifty-on-roxburyI notice the people got a few raves then, too!
Posted 1 year ago # -
We love them too! They are always so helpful and will always go the extra mile. I don't know why anybody would go anywhere else.
Posted 1 year ago # -
I go out of my way to go to them because they are so helpful.
Posted 1 year ago # -
Roxbury Auto Parts is a real good example of what a "real" auto parts store should look like. It reminds me of auto parts stores that I sometimes frequented in my high school days.
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Their whole staff is fantastic. Ron is my favorite! Always more than willing to put on a new set of wiper blades even in the rain!
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One of the BEST products Ron ever recommended to me is a product called "No Touch Rain Shield" which comes in a green can. This is a super slick substance that really helps improve your visibility in the rain. At highway speeds you can actually drive with your windshield wipers turned off, and still be able to see just fine.
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With a fresh application the rain drops appear to run uphill as the wind blows the drops off the glass. When you do need to use your wipers, it allows you to run your wipers on a very slow speed. And unlike the competitors products like RainX which need to be applied when the glass is dry, the "No Touch Rain Shield" is designed to be applied when it is raining!
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Oh yes, and no visit to Roxbury is complete without visiting with the shop cat who has a comfy cat bed right there at one end of the parts counter.
.Posted 1 year ago # -
They also introduced me to (and got me hooked on) the NO Touch Rain Shield; I swear by it! In a downpour it is nice not to have to drive with my wipers on "hyper-speed". The rain gets blown up and over my windshield like my car was getting dried at a car wash. In a time when it seems like "customer disservice" is the norm, I am delighted to find a company that really goes out of its way for their patrons!
Posted 1 year ago #
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