Home › Forums › West Seattle Rants & Raves › RAVE: PC Mobile Help
- This topic is empty.
-
AuthorPosts
-
February 23, 2011 at 4:57 am #598052
CabanaMomMemberMeant to post this after the last snow storm in November…with snow in the forecast again, I was reminded about what a great job PC Mobile Help did fixing our computer!
Had a power surge at home, during the snow storm in November and my computer quit completely. I was panicked, since I was trying to get some work done from home, while we were snow-bound.
Called PC Mobile Help (a friend had recommended them).
Not only were they open; but, offered to have someone come to our house.
My husband made it out with chains & they went above & beyond with their service!
They were able to troubleshoot the problem quickly & even walked my husband over to True Value to show him which surge protector we needed. (To prevent the issue in the future).
I’d highly recommend their services & will definitely use them in the future.
February 26, 2011 at 1:21 am #718375
yardbird666ParticipantI need to weight in on PC Mobile as well. A few weeks back I got a nasty virus on my computer that rendered it useless. I used to use Quidnunc and had for several years, but having used them since they were bought out I found their service to be slow and their customer service indifferent. So I started phoning around to computer shops in West Seattle and no one could have my machine repaired quicker than four days. I finally got hold of Ron at PC Mobile and he told me to bring it in and they might even be able to get it done the same day (as it turned out, it was done the next day). They not only fixed my computer, but put on some free security software so that I was able to get rid of the other security program that was slowing my computer down. They were polite, professional and got the job done very quickly. I would recommend them to anyone.
February 26, 2011 at 3:12 am #718376
KevinParticipantYardbird, you are probably talking about Rob, as in Rob Shiras who is the owner of PC Mobile Help.
.
Rob has a crew of several folks working for him, and they all KNOW what they are doing.
.
Rob has worked on my computers on more than one occasion. On time he was able to recover TEN years of pictures and other documents when a hard drive failed. Not only did he recover the data, but he restored it on to a brand new hard drive like nothing had ever happened.
.
The free utilities that he installs on each computer that comes through his shop have allowed me to remove several viruses on my own without having to bring my machine in for a second visit.
.
And speaking of “bringing in”, Rob also offers on site service. Better than that, he also has free software that he can help you install that allows him to (with your permission) remotely log into your computer from his office and solve many problems without the need to even visit his shop.
.
Rob and his crew are fantastic. I would never take my computer anywhere else.
.
He also stocks a modest inventory of parts such as memory, hard drives, video cards, and networking devices at prices that are very competitive. No need to have to leave the peninsula!
.
May 19, 2011 at 2:27 pm #718377
Head to Toe Day SpaParticipantWe have to Rave about the service from PC Mobile!! Had a virus attack on our main server and needed help networking and getting back up and running. Used to use Quidnuc (now WS Computers)waited for hours for a call back to schedule appointment. Searched the blog after 6 hours and saw Yardbirds positive comments about PC Mobile.
Gave them a call, Jim answered my questions promptly and we scheduled the next morning to work with our software support. We were networked, given good – commonsense advice on our system and back in business. We couldn’t be happier!! Loved the information, service and help we received. They won’t try to sell you something you don’t need.
Highly recommend PC Mobile!!
June 7, 2011 at 10:50 pm #718378
TiredTulipMemberPC Mobile Help is run the way a business should be run! The guys there are always willing to help – quickly and efficiently. I have had them do work on a computer that I left with them as well as have taken in a computer and walked out the door with a simple tweak for which I wasn’t charged! Their prices are great for widgets as well as for used, refurbished notebooks. Sometimes I don’t even have to drag the offender into them; instead they work on it remotely while I sit and watch and learn at home. West Seattle is lucky to have them!
August 6, 2013 at 11:46 pm #718379
kgdlgParticipantJust another rave for these guys at PC Mobile Help. They just rescued a ton of pictures from two dead computers for me. And did so in a matter of hours. So professional and courteous as well. I can’t say enough good things about them!
-
AuthorPosts
- You must be logged in to reply to this topic.