I wrote another rave a while back about Robert at the SW branch. I would now like to add Assistant Manager Kevin Tracey to the RAVE list for employees at that location. Kevin is a great listener, and was very attentive to some concerns I had regarding a couple of recent episodes at the branch. I'd contacted 'upper administration' but felt they failed to fully understand the nature of my complaint. Kevin seemed to get it right away, and was understanding and supportive. He's also just a great guy to talk to!
In an odd sort of way, I view my library as an extension of my home. Exceptional people such as Robert and Kevin broaden that welcome, providing a community resource that goes way beyond books and DVD's. Librarians rule!





















































































