This evening I stopped by the gas station near my home, which I will not name currently because I want to try and make additional contact with either an owner or what ever agency regulates gas stations. A friend and I pulled up to the pump (he was test driving my car on the way home from the movies to see if he liked paddle shifters) and I got out to pay and pump the gas. He popped the driver door open as I was pumping to talk about the shifters and then pointed out that the hose on my gas pump was missing several inches of the rubber covering and gasoline was spraying all over me while I was pumping into my car. Of course I quickly removed the pump, which almost didn't shut off since the latch in the handle also seemed broken, and ran inside the store to tell the attendant that this pump was definitely out of order. He just responded to me "So what?!" and "What do you want?" and continued to brush me off. I nearly got sprayed in the face/eyes but luckily turned away as I pulled the pump out, the next customer shouldn't even have to risk that happening. So I ran back out, grabbed my receipt for finishing the transaction ($4 of gas a portion of which I was wearing) and decided I'd get my gas tomorrow at Costco during my lunch break. As we went to leave the station an SPD officer had gone into the store to purchase something, so I went back in hoping maybe the officer would hear me talk to the attendant but he was ahead of me in line and I didn't want to create a scene. The attendant still brushed me off and said he turned off the pump but had turned off the wrong one and someone had already pulled up to the broken one and started pumping (the guy had already switched by the time I walked out). Meanwhile I'm standing there coated in gasoline (on my month old down jacket no less) with the one employee in the store who doesn't seem to have enough comprehension of what I'm saying nor how dangerous it is to have gasoline spraying on unsuspecting customers! He then thought I was saying the pump fell off the hose, when I said no he seemed fine with it. I said he needed to put an out of order sign on it, he said he just started his shift and didn't know. Ok well I'm telling you now it's out of order please go hang one of the yellow covers on the pump this is a safety hazard. Yeah yeah I turn it off.
I'm home, showered, my jacket is on the gentle cycle but I expect it will continue to smell of gasoline after it dries. I intend on calling the station tomorrow with hopes of getting a manager/owner or contacting the company.
Is there any regulatory/inspection authority at the city or state level to report maintenance issues? Something like the health dept is to a restaurant? I can wash my stuff, but such a nonchalance over a blatant safety issue should not be happening and needs reported somewhere.