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1. lisatown
   Member Profile

   I've actually posted a 'rave' for this same place in the past... but today I popped in and asked for 'just a trim'. I got just that... I walked in the shop at 4:07 and when I checked the time as I walked on to the sidewalk it was 4:19.

   I had no shampoo, no fluff & dry... no product put in my hair aside from water to wet it... and was in the shop for 12 minutes...

   $27.00! :|

   Yeah... I paid and left a $3 tip ... but I suppose if price was a factor, I should have asked before sitting in the chair... Next time I will ...

   Posted 2 years ago #         

2. JanS
   Member Profile

   

   what a shame...next time go down the street to Tram @ Budget cuts...haircut is 13.95...plus tip. You won't get a shampoo there unless you pay for it, but product and drying aren't extra..

   Posted 2 years ago #         

3. lisatown
   Member Profile

   thanks Jan...

   I will.. lesson learned! It just really bites when we're trying to pinch pennies... Like stepping over a dollar... to pick up a dime :|

   Oh... and in all fairness... I told her I didn't need the shampoo/dry/product as I was headed for a workout as soon as I left. I'm sure the 27 would have covered all of that... jeeze... I hope it would have...

   Posted 2 years ago #         

4. JoB
   Member Profile

   i stopped going there after i got a bad haircut and an even worse recut...

   Posted 2 years ago #         

5. bsmomma
   Member Profile

   

   Tran at Budget Cuts ROCKS! She's the only person I've gone back to more than once! Another lady there did a trim for me too and I was not dissappointed.

   Posted 2 years ago #         

6. WSB
   Member Profile

   

   Lisa, did you talk to management about this? That's our rules for a business rant.

   Posted 2 years ago #         

7. charlabob
   Member Profile

   

   JoB -- did you mean you stopped going to WSBarber?

   The very fussy bob goes there and is very very happy.

   I still go to Illusions (wsb sponsor) -- under the motto that less (often) is more (better) and worth it. IE, it ain't cheap but, to me, it's definitely worth it. What are a few grey roots between friends?

   Posted 2 years ago #         

8. SarahScoot
   Member Profile

   

   My husband goes to Westside Barber and always gets a great cut, which is difficult because his hair is wavy-curly. He went to other places before WS and it seemed like the only thing they knew to do with his texture was cut it super short all over; the people at WS Barber know how to work with his texture and give it as much style as a short men's cut can have.

   Posted 2 years ago #         

9. lisatown
   Member Profile

   Hi lowmanbeach,

   I was not aware of the forum rule. But I will indeed contact the manager to express my disappointment... not in the service given but the amount charged for the quantity of service. I will post here when/if I get a response.

   Lisa

   Posted 2 years ago #         

10. lisatown
    Member Profile

    I just wanted to do a quick follow up here and let you know that I did call the shop and ask to speak to the manager. The person I spoke to told me she would pass on a message for me. I gave her my name & number and said the nature of my call was to ask about 'pricing policy' for cuts. I have not received a response from the manager, but certainly will let you know when/if I do!

    Lisa

    Posted 2 years ago #         

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