I could use guidance on a current situation that just seems absurd to no end, but it’s really causing some problems.
I received an odd email a couple of months ago that I didn’t open and sent to the spam folder. The bit of it that I read from the subject line was something along the lines that my apparent order had shipped, etc. (It was from an unknown sender and every now and then, stuff like this gets through. Thus, I deleted it without opening it.)
This was rapidly followed up by emails and then daily calls from PayPal for 2 transactions for a delinquent account (due to the bank account tied to PayPal having been closed months prior). Not having used PayPal for well over a year now and having only opened the account for donations to legitimate 501c3 organizations that I had some direct connection with, I sent an official Fraud Alert to PayPal. After still receiving daily calls from PayPal and numerous emails to the same, I was finally sent an email to inform me that my Fraud Alert was denied…payment now due…and then collection notice… and then a series of calls from a collection agency. I’ve talked to no end on this with PayPal with and followed all of their procedures to no avail.
The only saving grace on this is that the bank account tied to PayPal had been closed a few months before these transactions were incurred. And hopefully the records I’ve kept will help also.
So here’s the question. I’m writing a letter to the State Attorney General and will cc the Better Business Bureau, PayPal and the collection agency. I have most of the emails/notes from calls/letters printed and will send all with the letter, so I have a decent amount of documentation.
Does anyone have any feedback on what else to do?