So this is one part complaining and one part opinion gathering...
Today something really awful happened to me! I got trapped in the elevator in my building. I am pretty claustrophobic and actually carry around 1 xanax for this potential reason. Ironically, I had switched purses and so did NOT have my emergency xanax. How ironic. I didn't watch the clock because I didn't want to freak out but I think I was in there anywhere from 25-45 minutes. I had my dog with me also. I have been in contact with managment, also so this is not a complaint they aren't aware of. I am pretty appalled and I want to see how others feel. Mainly I want to see if I am over reacting or not.
We were given key fobs at move but they had not been activated yet. When I got in the elevator today, the doors closed and I pushed the button for parking. Nothing happened. I then started randomly pressing other floors. Nothing happened. I got freaked out and pressed the call button and talked to someone at dispatch who told me some others buttons to press. None worked. She told me she was trying to contact the building and a mechanic also. She went off the line and back a few times. Eventually, the car started moving and went down a floor and the doors opened. I was pretty freaked out and I don't remember everything that was said but basically here is what happened:
They activated the key fobs and didn't tell us. The elevators are now being run on key fobs on certain floors. You can, according to management, go to the lobby without it, just not numbered floors or parking garages. The elevator worked when someone called it. That's how I was able to get out. It didn't occur to me to try my key fob as I didn't know it had been activated. I did have it with me but could just as easily not as they were not activated. Here's my question: Do you think the key fob system is dangerous? I do!!! Any unknowing person or child could get stuck in the elevator. Personally, I think the whole system is stupid and ridiculously complicated. Mural has a key fob for the elevator room in parking. Also, in an emergency, the elevator should work. The dispatch lady clearly didn't know that was the issue or she would have told me.
Please give me your opinion. I really want to know what others think. I'm not comfortable with the safety of this system at all!





















































































