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Lien Animal Clinic

Started 2 years ago by 2krazy4words
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2krazy4words
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I cannot believe I have just been served with a "Notice of Small Claim" by the clinic. You would think they would want to work with patients with so many of us out of work. Yes, I have a $158 balance, but I'm also $2000 behind in rent and struggle to stay current with month to month to avoid eviction and try to figure out how to get the past due amount paid.

The frustration also comes from the fact that when I left their office I had a ZERO balance until I went back for the follow-up only to find they had billed another $220 worth of stuff they NEVER informed me of ... then another $150 for the follow-up visit. How are you suppose to know about these costs unless they tell you? Then they wonder why you can't pay.

I had even told the vet and the bookkeeper that I could not afford this and would do the best I could to pay them when I could. So much for truly caring about your patients ...

Posted 2 years ago #
Sue
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Could be a simple misunderstanding. Have you spoken to them about the claim yet? I had a collection agency contact me once for a medical bill which I never received because they were sending it to an old address, and I never received the bill to pay or dispute it.

Did you put in writing the fact that you couldn't pay the bill right away but intended to? I work for attorneys, and know that writing is always better than verbal - they can forget to write it down, but something in writing at least proves you aren't trying to run out on them. Doesn't mean someone can't still sue you for it, but might make a difference.

Posted 2 years ago #
flowerpetal
Member Profile

I'm scratching my head on this one. It seems so out of character for Lien. It's true, they are a business; and have likely had a tough year financially. I've witnessed them working out arrangements with customers before. Perhaps another talk with them would be fruitful.

Posted 2 years ago #
2krazy4words
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it's on my to do list ... both to contact them again (in writing) and setting up "mediation" - the sheriff that served me the papers was really nice and explained my options. Still boils down to the fact that you can't get blood from a turnip, tho like you say: they can still try.

Posted 2 years ago #
elikapeka
Member Profile

This doesn't sound like Lien to me. I did have a situation a while back when I went in to pick up some meds and they thought I had a balance....somehow they had added the charges for a previous visit back in, but they cleared it up right away. I can't imagine that they would just file a small claims action, especially over such a small amount, without contacting you first. I'm not saying you're in the wrong, I'm just thinking there must be some kind of mixup somewhere, since this just seems so out of character for them. Have you just talked to them? I hope you can get it resolved.

Posted 2 years ago #
HunterG
Member Profile

I too have recently had a bad experience with them, and unfortunately so because I had always had such good experiences with them; and not to mention being spoken to in a condescending manner when the issue was presented.

Posted 2 years ago #
funkietoo
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Per the WSB posting rules, have you sat down with Lien and tried to work it out with them? The OP states there was some kind of conversation, but a meeting may be in order. There are programs, like CARE Credit that can help you pay the Vet immediately and then you make payments to CARE Credit.

We all need to be careful not to dis a business, especially one like Lien that has such a great track record in the community. Not only are they very cutting edge in diagnostics and treatment, they work very closely with Seattle Animal Shelter and King County Animal Care and Control in provided the medical care that surrendered and abandoned animals require.

Posted 2 years ago #
2krazy4words
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funkietoo ... In keeping with WSB rules, and as you noted, I have had conversations with them ... and as also stated will be putting our conversations in writing as well as scheduling mediation as per the Notice of Small Claims.

I'm not trying to "dis" Lien - I have been a client and like the others on this post, found myself scratching my head over their response. Being HunterG and others that may not have posted have indicated, they are not always gracious ... sometimes track records mean little.

I went to them because of their reputation and because I knew they helped rescue foundations. I also know that is not so much the case anymore. The agency I adopted my cats from now go elsewhere - tho they will use any reputable vet that offers assistance. Even the vet at Lien that was checking over the kitty I adopted almost 3 years ago used past tense in referring to helping them.

Just because you work closely with other agencies doesn't make it ok to be heavy-handed and condescending. Everyone is having a hard time now so maybe it means being a bit more patient with those that are trying to make good on their debts rather than making it harder by having to go through mediation.

Posted 2 years ago #
ellenater
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I agree with you, 2krazyforwords. Hang in there!

Posted 2 years ago #
Smitty
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I like Lien.

Posted 2 years ago #
Garden_nymph
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I just wanted to give Lien a double thumbs up. Times are extremely difficult at our house, lack of employment, mounting bills and debts... Our dog has had an ear infection for a few weeks now. We have been trying to treat it at home with ear washes, colloidal silver, etc, but it just hasn't cleared up. At Christmas, we were given money and decided we would use it on our dog. Over the years Lien has treated our many pets; they have always given excellent care and seemed conscience of containing costs. This time we called ahead to ask about a sliding scale for fees, which they do not have. We asked that if there were any procedures we could do ourselves, they instruct us, instead of paying for them to do it. We asked about ANY way to reduce the fee. We were instructed that, by law, they needed to do an exam prior to prescribing antibiotics. They gave us an estimate and gave us a time to come in. I called around to see if we could find a better deal, but office visit fees are about the same and we trust Lien. True to form, Lien surpassed our expectations again with excellent care and an affordable fee. To save us money, they only charged us for a brief exam and instead of prescribing a more expensive medication, gave us the option of one they could make in-house for less. This was the least expensive vet visit we have ever had at a time when we needed it the most. Thank you Lien, your love and commitment to animals and our community is an asset to West Seattle!

Posted 2 years ago #
TammiWS
Member Profile

I agree. I have had nothing but good and kind experiences with Lien and the Vets there.

A week ago I had to run to Burien at midnight because my cat started to fade quickly and I ended up having to put him to sleep. I have been meaning to call Lien this week to let them know - they cared for my kitty for 11 years but also I wanted to avoid getting a reminder card in the mail for my cats next visit - and then today I received a condolence card from them. Thoughtful and kind all around.

Try to work this out with them.

Also, want to put out a good word for the clinic in Burien at 5 Corners. They were so kind and so supportive when I came rushing in and helped me come to terms with making this decision. They too send me a condolence card which was very thoughtful.

Posted 2 years ago #
Garden_nymph
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I am so sorry for your loss TammiWS. I would like to second the good word for the emergency vet at 5 Corners in Burien. A few years ago, my family watched the car in front of us hit a cat. Our daughter was in the car and witnessed the accident. Because of the love we have for our pets, we couldn't deal with the thought of the injured cat, suffering until it died. My husband and son followed and found the injured cat and took it to the 24 hour vet at 5 corners where they determined that the feral cat had sustained massive internal injuries as well as a broken jaw, they put it down. Because it was not our cat, we were not charged. It's good to know that it is possible to be a Good Samaritan without bearing the brunt of the fee.

Posted 2 years ago #
2krazy4words
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I never said I didn't like Lien or question their skill. However as I mentioned, I did tell them I could not afford this and would do my best to make payments as I could. They NEVER mentioned sliding scale or anything to work out a solution - their solution was to serve me with Notice of Small Claims.

I do know many who have not had favorable things to say about Lien, yet they had been my first choice when choosing a vet for my kitties. And yes, they have sent me a condolence card in the past as well. So have other vets I've had prior to moving to West Seattle. This is not unique to them.

I have written them and have AGAIN explained my circumstances and asked for a way to work this out...we'll see what kind of response I get...

Thank you Ellenater for the kind words of support.

5 Corners and South Seattle Veterinary are both great for emergencies and kindness in difficult times.

Posted 2 years ago #
Garden_nymph
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2Crazy4words,

I am sorry, my intention was never to belittle your experience. I just felt the need to post a positive comment because of our experience with Lien today.

As I posted earlier, we too are experiencing very difficult times. I wish you the best and hope that some resolution can be reached.

Posted 2 years ago #
angelescrest
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2Crazy,
Was the total amount owed $158?

Posted 2 years ago #
HunterG
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I hope that all that have good experiences with Lien continue to, I have heard so many wonderful things about them, and I had great experiences with them for 3+ years.

But, as of last month, my experience with a vet @ Lien, having a lack of knowledge and failing to recognize a symptom and not to mention a condescending vet tech is too much for me.

At any vet clinic, ask for a vet that has more experience with your type of pet. I got someone with a rabbit / rodent interest. Sucks i have a cat. =(

Hoping to have better results from VCA.

Posted 2 years ago #
guidosmom
Member Profile

HunterG - I had a similar experience with a certain vet too, and now only ask for specific vets.
I ended up switching from VCA to Lien after Dr. Keast left VCA. You could not pay me enough money to go back to VCA at this point (unless maybe Dr. Keast came back). I gave them several chances after he left and each experience got worse and worse. The final straw was my old dog ended up going downhill very fast. She had several medical issues but this time she could not walk (and weighed 70 lbs so it wasn't like I could just carry her), could not eat or drink on her own, had lost any real will. They gave me instructions to bring her back the following week. It was heartbreaking to watch. I ended up taking her to Lien a few days later where the vet she saw was shocked that she was sent her home like this. She was put down at that first appointment... I do hope things at VCA have changed for the better. They were going through a lot of changes when I left. Even though I loved this dog with all my heart, I could not watch her suffer any longer. I felt like they were more interested in making money. I also hope their prices are better. I was shocked by how much cheaper Lien was! Good luck.

Oh - and this is not a rant, but if it comes across as one, when this happened I did notify VCA who apologized and did send a card for the loss of my dog.

To the OP - I am so sorry you had such a bad experience.

Posted 2 years ago #
ws4ever
Member Profile

I've found the vet clinic in Jefferson Square kind about low-cost suggestions and treatment options. They have several young vets and I've found them all good with dogs.

For the best knowledge and care level, when it really counts, Tejinder Sodhi in Bellevue, is exceptional in holistic and traditional vet care.

Posted 2 years ago #
2krazy4words
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to angelescrest: interest on last statement brought it to $160.71 what sucks with small claims is I can also get hit with court costs ... not to mention having to take time off from a job I just started - I'm now working 2 jobs just to try to meet rent, utilities, and maybe groceries ... like everyone else these days ... I keep hoping at some point I'll catch up ...

I've been fortunate to always get Dr Kraabel, yet I met someone that did not have a good experience with him. Their cat would have died if she hadn't insisted on a specific test. He's always been nice to me and has taken the time to chat - even about expenses, which is why this is hard. He "knew" from previous visits I was doing all I could to keep up and still keep current with my cats needs. I say "knew" because who knows what they remember when you leave the office ...

He did mention they too struggled with the decision to continue construction on the new bldg or wait. They decided to move ahead and hope for the best. I know as a business they have bills to pay too, yet I'd hate to think dragging clients into small claims is their way of getting them paid. I have a small home business that has been hit hard (why I've taken on another job!) yet I would never dream of taking my clients to small claims - but then I can't afford to ...

Posted 2 years ago #
angelescrest
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My feelings are the same as w/the cat we were trying to help. You rescue cats, right? And animals make people's lives happier. If 16 people put in ten dollars, then--voila--your bill gets paid. It's not like some frivolous expenditure, and it's making a mess of your life. I am more than willing. And, couldn't we just send/give the money to Lien per your account?

We also got hit hard this year, but there's been a miracle on the job thing, so!

Posted 2 years ago #
elikapeka
Member Profile

Doh!!! Why didn't I think of that! Like many of us, we've had our financial challenges this year, but I'm in for ten. Just tell me what account to put it to and I'll give it to Lien directly if that works.

Posted 2 years ago #
UrbanFabulous
Member Profile

I don't mean to sound callous, but at the end of the day Lien is still a business, not a charity. If clients don't pay their bills Lien will no longer be around to do the wonderful work that they do. Did you try sending $20 a month? You may not be in the situation that you are in if you had made a good faith effort to bring your account current.

I work for a very small business (owner and me)and she takes it extremely personally when a client doesn't at least send in small monthly payments. We don't work for free and have our own bills to pay.

Posted 2 years ago #
2krazy4words
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UrbanFab: If you read my last post I acknowledged all of that. Also, I did try to make good faith payments - this is the remaining balance of $561+ billing. However, as I told the bookkeeper, I will NOT make a commitment to something I cannot do. There are months - and there have been many - when I do NOT have $10 or $20. I had thought I'd have this paid off early on only to have 2 jobs fall through. My primary focus is rent - staying current and trying to find a way to pay the past due amount before my landlord's patience is up. Then is utilities which I am often also behind on - and they are bare minimum (I do not have cable and anything I can cut has been cut long ago). IF there is anything left it goes for food - 1st for my cats and then me.

angelescrest and elikapeka: you kindness is greatly appreciated! Yes, my cats have always been rescue cats, I keep an eye on all the neighborhood cats too, and have "renewed" my association with Friends of the Animals Foundation - we tried to rescue a severely neglected kitty that found her way to my door (all cats lead to my door). FAF had me take her to SSVH and covered the expense (SSVC donates and discounts their services). The kitty did really well for about 2 weeks and took a turn and didn't pull through. I had also fostered a kitty for them that turned out to have cancer ... seems my role is letting them leave this life with warmth love. My current 2 are also both rescue and doing well.

Anyway, I have volunteered to help FAF get their website up and running again in exchange for their support and their efforts to better the lives of animals.

If there are those that want to help, I am willing to offer a trade (I dislike taking money from people yet truly appreciate the kindness!). I do design work and have notecards that were a test project (marketing them has been more work than I have time for) I will send you a 10-pak and you can choose another 10 of your choice OR I will do a custom card for you. You can visit my website http://www.LeslieSierra.com and through the images you will see what notecards are available and Montages will give you an idea of what we can create for a personalized card. I would feel much better working in exchange for any assistance given. Also if you have a busn I will work a deal with you (follow the link to the design site).

And before any comments are made about the websites or the work I do, business has drop 2/3. I've lost all print work as clients are making the same cuts we all are. So I took a 2nd job to try to make up the difference. It will be a while before things level out, and being this 2nd job runs with the school schedule - no school, no work, no $. And if you look at the years the images were taken, you'll see it was long before the 2001 collapse that took everything I had and left me and many others scrambling to create our own work ... which was finally doing well when we got hit with the second wave. So now it all begins again ...

thank you to those that have patiently listened and understand

Posted 2 years ago #
hammerhead
Member Profile

I have emailed you.

FCAT.

Posted 2 years ago #
2krazy4words
Member Profile

thank you for the emails! looks like the bill will be covered. Any additional $ from sales of notecards or work generated by this post will go into the "kitty kitty" which goes to helping rescue societies and defrays the cost of kitty food (my kitties have been taught to share w/ the neighborhood kitties that are less fortunate).

!!!thank you all!!!

Posted 2 years ago #
angelescrest
Member Profile

Way cool--is it truly resolved?
Well, thank you for all the care you give the cats and Happy New Year!

Posted 2 years ago #
furryfaces
Member Profile

Hi 2krazy,

Glad the bill is covered. In the future, please feel free to contact us for kitty food and such. Under Oliver's Fund, we assist animals whose humans are going through difficult times.

Thank you for sharing your skills with Friends of the Animals Foundation. They are an excellent, local group and the President, Marianne, has years of rescue experience.

Posted 2 years ago #
hammerhead
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Yes the bill is totally covered by Feral Cat Assistance and Trapping.

Posted 2 years ago #
LienAnimalClinic
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UrbanFabulous is exactly correct. If a client informs us upfront that money is a concern, our doctors are excellent at cutting all corners possible. We do not believe it is in the best interest of any of us to allow a client to receive care for their pet beyond their means to pay for it. As much as we would like to finance the pet care for all the people who do not have the funds to do so themselves, we just cannot. Our accounts receivable (and as a rule we do not allow charging) have doubled, with many of these accounts unable to fulfill the promises originally made. Our clinic cannot continue to remain viable under these circumstances. For those clients who have managed to authorize care and then are unable to pay, we try desperately to work out payment arrangements. There are clients making minimal monthly payments. The problem arises when a client informs me they have no money, they will not return my calls, and refuse even the offer to make a minimal payment each month to keep their account from collection… and yes, small claims court is how we collect our outstanding debt. This does not EVER happen to a client that is working with us to pay their bill. I am the office manager at Lien and I invite you to call me if you have any questions 206-932-1133

Posted 2 years ago #
elikapeka
Member Profile

I'm so glad this has been resolved. I'm self-employed and have also seen a huge increase in accounts receivable - it's hard to stay in business that way. Everybody is being squeezed - I know the media keeps saying the economy is getting better, but it sure isn't apparent on our level, is it? But I'm glad at least this is one situation that's got a happy ending.

Posted 2 years ago #
Garden_nymph
Member Profile

This is yet ANOTHER excellent example of what a great community West Seattle is! I agree with you elikapeka, the economy improvement hasn't hit our family yet- it will be a blessing when it finally does!

Posted 2 years ago #
JanS
Member Profile

Hammerhead...thank you for that. I know it's appreciated and difficult for you to do, too. 2krazy (Leslie)...we have corresponded through Dibspace, I believe. Glad to see this taken care of. As a self-employed person, I feel your pain. It's not easy at times, and glad that Hammerhead could help you ( I know her - got my kitty from her).

Posted 2 years ago #
jschu
Member Profile

hang in there 2crazy and God bless Liens. What tool tries to skip out on a bill. Glad you got your money back ftom the feril cats folks. spread the word on such operations.

Posted 2 years ago #
2krazy4words
Member Profile

to LIEN: as stated to you (and in this forum) I will NOT make a commitment to something I cannot do. My letter to you clearly stated: "I have not been home to answer your phone calls or able to respond to your letter before now because I have been in (employer paid) training to take on a part-time job in addition to what freelance work I am able to get."

It's interesting that you failed to mention my correspondence to you - even offering to work off the debt cleaning kennels if need be - or the additional $100 you charged for "court costs" - it's $35 to file a Notice of Small Claims.

I'm not going to get into a debate ... I am EXTREMELY grateful to FCAT for their kindness, to Furry Faces for their offer, and FAF who have put some very wonderful cats in my life. They all have my support for any design work they need!

And to all of you that have offered support and well wishes, I and my kitties THANK YOU!

Posted 2 years ago #
MrJT
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2krazy, when are we going to see you going off about your landlord, city light and the phone company ? Call Lein and quit boring us with your issues with them.

Posted 2 years ago #
JanS
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Mr. JT...tsk, tsk....seems that the OP has been working with them, since her bill has gone form $550 plus to just $100 plus. She stated that she has talked with them numerous times, and Lein says otherwise.

This is a forum, and the OP has every right to post here. I suppose I have to say what's been said to me many times..change the channel if you don't like what's on :) And Happy New Year.

Posted 2 years ago #
funkietoo
Member Profile

It's sounds like there are several sides to this situation. It has been my experience that if one stays in touch with Lien on a regular basis(or anyone they owe money too), that something can be worked out.

Posted 2 years ago #
UrbanFabulous
Member Profile

"I will NOT make a commitment to something I cannot do."

You've said this a few times throughout this thread. The only problem is that you did make a commitment by accepting Lien's services only to turn around and say I can't pay. You wouldn't go to a restaurant, eat dinner, and then say you can't make the commitment to pay for the bill.

Posted 2 years ago #
2krazy4words
Member Profile

UrbanFab: as stated early on: I had a ZERO balance when I walked out the door that day only to find it was suddenly up an additional $220 when I came in for the followup visit (which I also paid for). Restaurants at least have their prices list so you can order within your means.

Also, in my correspondence with Lien I acknowledged I was NOT trying to run or hide from my debt. I was trying to find a way to pay for services they rendered beyond my knowledge. This was one of the foremost reasons for taking on a 2nd job. I AM trying to honor my debts.

The fact is this is now water under the bridge thanks to FCAT ...

Posted 2 years ago #
elisabethf
Member Profile

Might as well chime in, in support of Lien, on this seemingly endless thread.

My pets have been long-time patients at Lien (20+ years). I first met them when I adopted a dog from the Humane Society, and he bit the vet I took him to, who threatened to sue. I called the Humane Society in a panic. The person there said "Don't worry, he won't sue, take your dog to Lien, I'm crazy about them!" So I did, and have gone to them ever since for 2 cats and 3 dogs. Last spring, when my 83-year-old mother was in crisis and in the Highline Geriatric-Psych faciity, I had her rat terrier for two weeks. Toenails badly needed a trim (the dog's, not mine). Took her to Lien, explained the situation, and they trimmed her toenails at NO CHARGE. Okay, it would have been $10 or $15, but still. I fully expected to pay for this service. I have always paid in full at time of service, but I think that if I were in dire straits, they would work with me. I've never found any vet there to be anything other than caring and compassionate. Plus they seem to work with the animal to put him/her at ease. My dog Mia trusts them to such an extent that she doesn't need to be anesthetized for an x-ray, thus saving me hundreds of dollars. And believe me, she knows when she's at the vet! Lien doesn't deserve the bad publicity they're getting on this thread. They DO deserve all the positive things people on this thread have said.

Posted 2 years ago #
Trisket
Member Profile

Lien is a great clinic and has treated my pet with wonderful care over the years. The clinic supports the livelihood of the vets and staff (yes, they need to buy things like clothes and groceries too just like us) and they deserve to be paid for their services, with little or no delay.

Posted 2 years ago #
velo_nut
Member Profile

I just wanted to keep this thread going. I have nothing really to add to it.

I am however about to go grab a burger at Elliot Bay and then walk out without paying. as I too am unemployed (and have been for 5 months)

My wife and I will probably throw down a blue cheese burger, fish tacos, hot wings and 3-4 beers so the bill after tip might be about $65-$70. If 10-12 of you would like to paypal me some cash I will settle my debt with them.

Any extra cash I promise will not be sent back to you.

Thanks!

Posted 2 years ago #
JanS
Member Profile

velo-nut...don't hold your breath :)

I have never been to the Lien Animal clinic...but...my 2 cents (not worth much)..we all have different experiences. The OP laid hers out pretty clearly...she walked out one day with a zero balance, walked in again , and before anything else was done, she had by some magical thing, a balance over 200 bucks. I think any of us would have a problem with that in any business. Car repair shops have to be up front with you at $75 and up. Maybe she should have been warned that this was going to happen. Now, let's say Velo-nut goes to EBB, has his meal, pays his tab in full. Next time he goes in they tell him that before he has even had a chance to order he has a tab of $150 for things that were never mentioned at his last meal there. Think he may complain just a bit? Especially since now he's unemployed?
EBB is dearly loved is WS. Would we all be saying that it doesn't deserve the bad rap?, that because it's been so good to people that it only deserves good things said about it? I don't think so..

The OP did not come on here asking for money..just stating her experience...and she has every right to do that, whether you agree with her or not. Don't make her out to be a bad guy.

velo-nut...that burger's gonna cost you an extra 15 miles tomorrow morning :)

Posted 2 years ago #
Trisket
Member Profile

JanS – I’m curious about this “magical thing”. I won’t try to define it and I’ll forego any analogies which might indicate I’m having a stroke and just say with all the years I’ve been with Lien I’ve never had a “magical thing” run up my bill. Sometimes I FORGET that I agreed to a procedure because I’m sidetracked with the health of my pet; which for me (and probably most folks) is more important than the money.

Posted 2 years ago #
biankat
Member Profile

you guys crack me up!

Posted 2 years ago #
JoB
Member Profile

I don't use Lien Animal Clinic..

but the vet is the one place that i go that i have no idea what the bill is going to be when i pull out my checkbook.. not even if i have called ahead for a scheduled procedure and asked for a quote on the bill.

The quote doesn't come in writing and when i hit checkout there are always added charges that they failed to mention.

And yes, once i came back to find that they had forgotten to add charges on the last visit and they were added to my current bill. that's about as close to magically adding to a bill as it gets.

Will i forgo medical treatment for my animals because of that? Probably not. But i have no way to figure out ahead of time what i can and can't afford.

So far, we are lucky. We can pay the bill when it's presented.. tho more than once i have had to shuffle other bills to make ends meet.

MrJT...

kicking someone when they are down isn't going to make them get up.. it's more likely to injure them further so recovery takes longer. besides lacking compassion.. that tactic is ineffective.

Velo_nut...

sorry to hear about your employment difficulties... but that alone doesn't qualify you for assistance..

destitution combined with humility and good faith does.

If you need dinner, let me know. This fat lazy disabled lady still loves to cook for others.

Posted 2 years ago #
MrJT
Member Profile

Sorry JoB, I just don't feel the need to be everyone's best friend here. If 2krazy wants to go on and on and on about a bill that she at one point denies authorizing, then just flat out says she can’t "commit to paying" which to me says she DID authorize it, makes no sense. Even after the bill had been paid from donations, and Lien posted and asked 2krazy to call them she comes in with another rippin’. Not the actions of someone who is very appreciative. Sometimes a good kick is what a person needs.

Posted 2 years ago #
JoB
Member Profile

MrJT..

You don't need to be anyone's best friend to have some compassion for the people who are struggling right now.

Someone who offers to clean kennels because they don't have the cash to make payments on a bill they didn't know they owed when they walked in the door doesn't fit the profile of a deadbeat...

One has to wonder why Lien Animal Clinic turned down the offer of free labor in favor of adding $100 to the bill and sending the sheriff around.

And, quite frankly, makes me wonder why i would want to do business with them.

I agree they were within their rights... and this time they got their money because someone else paid the bill.. but sending the sheriff around just because you can troubles me...

treating people like deadbeats when they are trying only encourages them to act like deadbeats.

This may no longer be true after the latest round of subprime mortgages affects the stats.. but the truth used to be that those in higher tax brackets were more likely to be deadbeats than the poor... the truly poor may take longer to pay.. but they pay in full ... unlike entitled deadbeats ... and yet their poverty is used as an excuse to add surcharge after surcharge. Sending the sheriff around is just another way of doing that.

It sounds to me like Lien got in over their head when they expanded and their vets have not yet adjusted to the reality of their business office.

Tough times all around.

As for her lack of gratitude... she showed ample gratitude for offers of assistance...

What exactly are you thinking she should be grateful to Lien Animal Clinic for?

That kick you think she deserved...

ever wonder how many times someone wanted to kick you for your own good and didn't? Right now i'd like to kick a little compassion into you...

trouble is it just wouldn't work any better than kicking people who are struggling works.

It might make you feel superior but it won't accomplish a thing.

Posted 2 years ago #
MrJT
Member Profile

JoB - Sounds like a threat of violence against me. Is that a violation of the rules that you have deputized yourself to uphold ?

Posted 2 years ago #