Comments for West Seattle Blog... http://westseattleblog.com West Seattle news, 24/7 Sat, 25 Apr 2015 09:13:22 +0200 hourly 1 http://wordpress.org/?v=3.4.2 Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by evergreen http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908296 evergreen Sat, 25 Apr 2015 09:13:22 +0000 http://westseattleblog.com/?p=308199#comment-1908296 Just wanted to say that the staff at the drive-thru Starbucks, the one I go to, are super nice. Must be hard to work when the computers fail. Just wanted to say that the staff at the drive-thru Starbucks, the one I go to, are super nice. Must be hard to work when the computers fail.

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Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by kristan http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908245 kristan Sat, 25 Apr 2015 07:21:46 +0000 http://westseattleblog.com/?p=308199#comment-1908245 I manage a corporate store in Westwood Village and I promise, running a business and selling merchandise "by hand" with written receipts is ABSOLUTELY possible (we have to do it on occasion) and all my employees are trained to work a calculator and calculate tax. HOWEVER, it's a slow process, especially for customers who usually expect speed as part of the service. To accept a credit/debit card, with no functioning technology, each card has to have funds authorized via telephone....it is just a mess. I think they avoided more unsatisfied customers by simply closing. Its what I always want to do when our electricity goes down. I manage a corporate store in Westwood Village and I promise, running a business and selling merchandise “by hand” with written receipts is ABSOLUTELY possible (we have to do it on occasion) and all my employees are trained to work a calculator and calculate tax. HOWEVER, it’s a slow process, especially for customers who usually expect speed as part of the service. To accept a credit/debit card, with no functioning technology, each card has to have funds authorized via telephone….it is just a mess. I think they avoided more unsatisfied customers by simply closing. Its what I always want to do when our electricity goes down.

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Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by WSB http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908236 WSB Sat, 25 Apr 2015 07:00:10 +0000 http://westseattleblog.com/?p=308199#comment-1908236 I *think* what happened is that the registers just entirely went down, for cash OR cards. Having a way to manually record sales and take cash might not be a bad idea ... a bit like the backup plans we had in the TV newsrooms where I worked; after everything went computerized, lineups and scripts, by the late '80s, we still kept a few typewriters around and multi-carbon "script paper" so that if tech trouble hit, we could somehow get on the air short of writing everything longhand. Did have to deploy the typewriters a time or two, in fact. - TR I *think* what happened is that the registers just entirely went down, for cash OR cards. Having a way to manually record sales and take cash might not be a bad idea … a bit like the backup plans we had in the TV newsrooms where I worked; after everything went computerized, lineups and scripts, by the late ’80s, we still kept a few typewriters around and multi-carbon “script paper” so that if tech trouble hit, we could somehow get on the air short of writing everything longhand. Did have to deploy the typewriters a time or two, in fact. – TR

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Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by kevin http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908215 kevin Sat, 25 Apr 2015 06:05:32 +0000 http://westseattleblog.com/?p=308199#comment-1908215 I guess counting change back to the customer is a lost art that is no longer taught. I guess counting change back to the customer is a lost art that is no longer taught.

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Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by Kerwitty http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908210 Kerwitty Sat, 25 Apr 2015 05:54:25 +0000 http://westseattleblog.com/?p=308199#comment-1908210 I stopped at the 4th AVE Starbucks by Costco at 9:30am. I took almost 30 min to get through the drive up line that had 5 cars when I arrived. They offered my sandwich for free because it took so long which wasn't necessary but when I looked at my sandwich a few minutes later, my sausage, egg and cheese was just English muffin and sausage. The folks working the drive through seemed amused by the situation. The meeting that I was late for because of the 30 min wait, not so much. I stopped at the 4th AVE Starbucks by Costco at 9:30am. I took almost 30 min to get through the drive up line that had 5 cars when I arrived. They offered my sandwich for free because it took so long which wasn’t necessary but when I looked at my sandwich a few minutes later, my sausage, egg and cheese was just English muffin and sausage. The folks working the drive through seemed amused by the situation. The meeting that I was late for because of the 30 min wait, not so much.

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Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by G http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908207 G Sat, 25 Apr 2015 05:46:09 +0000 http://westseattleblog.com/?p=308199#comment-1908207 Starbuck's sells itself as a reliable, non-threatening place where you can access the internet, read or just sit and be alone, in company. I'm sure the stores don't like people camping out all evening, but for lonely people in Seattle it's a lifesaver. But it's true that you can get better coffee elsewhere, in my opinion. Starbuck’s sells itself as a reliable, non-threatening place where you can access the internet, read or just sit and be alone, in company. I’m sure the stores don’t like people camping out all evening, but for lonely people in Seattle it’s a lifesaver. But it’s true that you can get better coffee elsewhere, in my opinion.

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Comment on Send in your ballot yet? Emergency-radio levy election Tuesday by John http://westseattleblog.com/2015/04/send-in-your-ballot-yet-emergency-radio-levy-election-tuesday/#comment-1908205 John Sat, 25 Apr 2015 05:37:40 +0000 http://westseattleblog.com/?p=308192#comment-1908205 No question we need a new system. But I would like to see a project plan. When will it start and finish? Who is the contractor. What is the transition plan? What technology will be used. What does the FCC have to say? How much are the co-users of the system kicking in and have there voters approved it? There are a lot of open issues and questions that have not been presented to the voters. John No question we need a new system. But I would like to see a project plan. When will it start and finish? Who is the contractor. What is the transition plan? What technology will be used. What does the FCC have to say? How much are the co-users of the system kicking in and have there voters approved it? There are a lot of open issues and questions that have not been presented to the voters.

John

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Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by WSB http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908199 WSB Sat, 25 Apr 2015 05:25:57 +0000 http://westseattleblog.com/?p=308199#comment-1908199 Except that McDonald's corporate headquarters isn't within view of the West Seattle Bridge. We espouse local indie everything but also recognize the unique ties this corporation (and some others based in Seattle) has with the community because of that. Nonetheless, we would have published this about any of the multiple-outlet businesses in West Seattle if they'd had a computer problem shutting them down early. WS has five standalone SBUX by my count (and the future one in The Junction). Five Subways. <strike>Six</strike> Eight 7-11s. ("Only" three McDonald's.) Please correct me if I'm missing something, this is strictly off memory. - TR Except that McDonald’s corporate headquarters isn’t within view of the West Seattle Bridge. We espouse local indie everything but also recognize the unique ties this corporation (and some others based in Seattle) has with the community because of that. Nonetheless, we would have published this about any of the multiple-outlet businesses in West Seattle if they’d had a computer problem shutting them down early. WS has five standalone SBUX by my count (and the future one in The Junction). Five Subways. Six Eight 7-11s. (“Only” three McDonald’s.) Please correct me if I’m missing something, this is strictly off memory. – TR

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Comment on FOLLOWUP: Shell drill rig still in Port Angeles, awaiting trip here by AlkiCruzr http://westseattleblog.com/2015/04/followup-shell-drill-rig-still-in-port-angeles-awaiting-trip-here/#comment-1908196 AlkiCruzr Sat, 25 Apr 2015 05:23:35 +0000 http://westseattleblog.com/?p=308017#comment-1908196 New plan, all the protests are to pull weeds in the median on Harbor ave. New plan, all the protests are to pull weeds in the median on Harbor ave.

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Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by West Seattle Hipster http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908188 West Seattle Hipster Sat, 25 Apr 2015 05:12:25 +0000 http://westseattleblog.com/?p=308199#comment-1908188 JEM, I don't bore you with my problems do I? Starbucks is the equivalent of McDonalds. JEM, I don’t bore you with my problems do I? Starbucks is the equivalent of McDonalds.

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Comment on ‘Providing less usable bike storage … makes no sense’: Bicycle shops’ letter re: new Water Taxis by WSB http://westseattleblog.com/2015/04/providing-less-usable-bike-storage-makes-no-sense-bicycle-shops-letter-re-new-water-taxis/#comment-1908182 WSB Sat, 25 Apr 2015 05:07:09 +0000 http://westseattleblog.com/?p=307942#comment-1908182 Thanks for the update, Ken! Thanks for the update, Ken!

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Comment on ‘Providing less usable bike storage … makes no sense’: Bicycle shops’ letter re: new Water Taxis by ken pritchard http://westseattleblog.com/2015/04/providing-less-usable-bike-storage-makes-no-sense-bicycle-shops-letter-re-new-water-taxis/#comment-1908173 ken pritchard Sat, 25 Apr 2015 04:54:59 +0000 http://westseattleblog.com/?p=307942#comment-1908173 Actually the Vashon group is planning to do an engineering rendition and preliminary specs and cost for a roll-top cover.We will turn this in the Marine Division as our constructive solution. Since the Doc Maynard has the same design it would be great if we joined forces with the W Seattle commuters on this issue and came up with the same solution. Actually the Vashon group is planning to do an engineering rendition and preliminary specs and cost for a roll-top cover.We will turn this in the Marine Division as our constructive solution. Since the Doc Maynard has the same design it would be great if we joined forces with the W Seattle commuters on this issue and came up with the same solution.

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Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by WestSide45 http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908168 WestSide45 Sat, 25 Apr 2015 04:47:18 +0000 http://westseattleblog.com/?p=308199#comment-1908168 I was working for a major grocery chain many years ago when the computers ground to a halt due to a system update. Not nearly as severe as this, however, people were only trying to buy food. I was working for a major grocery chain many years ago when the computers ground to a halt due to a system update. Not nearly as severe as this, however, people were only trying to buy food.

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Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by JEM http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908167 JEM Sat, 25 Apr 2015 04:42:02 +0000 http://westseattleblog.com/?p=308199#comment-1908167 Hipster, that corporate beast supports me and many other west seattleites so we can afford to live in this beautiful city and do cool hipster things. Hipster, that corporate beast supports me and many other west seattleites so we can afford to live in this beautiful city and do cool hipster things.

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Comment on UPDATE: Local Starbucks caught up in ‘technical difficulties’ affecting 8,000+ stores in U.S. & Canada by DBurns http://westseattleblog.com/2015/04/local-starbucks-caught-up-in-technical-difficulties-affecting-thousands/#comment-1908164 DBurns Sat, 25 Apr 2015 04:33:50 +0000 http://westseattleblog.com/?p=308199#comment-1908164 Wow - 8,000 stores?? So just Seattle then? Haha ;) Wow – 8,000 stores?? So just Seattle then? Haha ;)

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