An update of sorts in the saga of the missing mailbox outside the US Post Office in The Junction, last seen in mid-January:
Reader Diana shared with us the response she got from a complaint made to USPS Customer Service, and the news isn’t good. First, she said, she met with a supervisor at the Westwood post office last Monday. She was referred to the consumer complaint hotline (253-214-1800), through which she filed a complaint on Tuesday. Then on Wednesday, Diana received a phone call from USPS, and quotes them as telling her:
We are very aware of the problem and there have been a lot of complaints. A replacement was requested 6 months ago. We followed up with the manufacturer and it may be several more months before we receive a replacement. Unfortunately there is nothing we can do.
USPS had indeed told us in January that they’d ordered a replacement. So what’s the problem with the manufacturer? Don’t know, yet; don’t even know who the manufacturer is, despite spending some research time trying to find out.
P.S. Diana adds, “Just a note from me…please be courteous to the USPS employees. They are really out of the loop on this issue and their jobs seem pretty stressful as our city and community changes.”